Mobile Game Standard Terms
Chapter 1: General Provisions
Article 1 (Purpose) These Terms and
Conditions may apply to the use of the Game Services provided by JHC Apps & Games (hereinafter referred to as the "Company") through the mobile device
and the use of the Services, its networks, websites and other services
(hereinafter referred to as the "Services") provided by Mobile
Software. It aims to define rights, obligations and responsibilities and other
necessary matters.
Article 2 (Definition of Terms) ①
Definitions of terms used in this agreement are as follows.
1. "Company"
means a service provider that provides services through mobile devices.
2. “Member” means a person who enters into a contract of use in accordance with these terms and uses the service provided by the company.
3. “Temporary
Member” means a person who provides only some information and uses only part of
the services provided by the Company.
4. A “mobile
device” is a device that can download, install, or use content. It refers to mobile
phones, smartphones, PDAs, and tablets.
5. “Account Information” means the member's membership number, external
account information, device information, nickname, profile picture, friend
list, etc., provided by the member to the company, game usage information
(character information, items, levels, etc.), billing information Collectively.
6. “Content” means any paid or free content digitally created by the
Company in connection with the provision of the Services for use on mobile
devices (games and network services, applications, game money, game items,
etc.).
7. “Open Market” refers to an e-commerce environment built to install
and pay for game content on mobile devices.
8. "Application"
means any program that is downloaded or installed through a mobile device in
order to use the services provided by the Company.
9. "Game
Service" means one of the services provided by the Company and the games
that the Member runs on the mobile device and the services accompanying them.
② The terms used in this agreement
are defined in the relevant laws and service-specific policies, except as provided in paragraph 1 of this Article.
Article 3 (Provision of Company
Information, etc.) The Company will display the following items within the game
service for members to understand. However, the privacy policy and terms and
conditions can be made available to members through the linked screen.
1. Name of trade
name and representative
2. Office location
address (including address where member complaint can handle)
3. Phone number,
email address
4. Company
Registration Number
5. Mail order report
number
6. Privacy
Policy
7. Terms of
Service
Article 4 (Effectiveness and Change of Terms)
① The Company posts the contents of this
agreement in the game service or its connection screen so that the members can
know. In this case, important contents such as service suspension, subscription
withdrawal, refund, cancellation or termination of the contract, and company's
disclaimer shall be clearly indicated in bold letters, colors, codes, etc. It has
to easy to learn.
② If the
company revises the terms and conditions, the application date, revision
details, and the reason for the revision shall be specified and posted on the
game service or its connection screen at least 7 days prior to the application
date to notify the members. However, if the changed contents are
disadvantageous or significant changes to the member, the member shall be
notified by the same method as the main text up to 30 days before the effective
date and notify the member by the method of Article 27 (1). In this case, the
contents before and after the revision are clearly compared and displayed for
easy understanding by members.
③ If the
company revises the agreement, after confirming the revised agreement, the
member confirms whether the member agrees to apply the revised agreement. If
the Company makes a notice or a notification under Paragraph 2, the Company
will notify or notify that the member may agree to the revised agreement
without consent or denial. If you do not mark it, you agree to the amended
terms. If the member does not agree to the revised agreement, the company or
the member can terminate the service use contract.
④ The Company
will take measures to enable Members to inquire and respond to the Company and
the contents of these Terms.
⑤ The
Company is entitled to the Act on Consumer Protection in Electronic Commerce,
Act on the Regulation of Terms and Conditions, Act on the Game Industry
Promotion Act, Act on the Promotion of Information and Communications Network
Utilization and Information Protection, and Content Industry Promotion Act.
This Agreement may be amended to the extent that it does not violate applicable
laws and regulations.
Article 5
(Signing and Application of Use Contract)
① The
contract of use is concluded by the person who wants to become a member
(hereinafter referred to as "applicant") agrees to the contents of
this agreement and then applies for the service and the company accepts the
application.
② In
principle, the Company will approve the applicant's application. However, the
company may refuse to accept the application for use under any of the following
subparagraphs.
1. If the
contents of the application form are false or have not been met
2. If you use
the Services in an abnormal or circumvented way in a country where the Company
did not provide the Services
3. When
applying for the purpose of acts prohibited by the related laws such as the Act
on Game Industry Promotion
4. When
applying for the purpose of hindering the well-being, order, or morals of
society
5. If you
want to use the game service for fraudulent purposes
6. If you
want to use the game service for the purpose of profit
7. If it is
judged that the consent is inappropriate for the other reasons
③ The company may withhold approval until one
of the following cases is resolved.
1. If the
company's facilities are not available, support of certain mobile devices is
difficult, or there are technical obstacles
2. If there
is a problem with the service, service fee, or payment method
3. When it is
considered difficult to approve the use application for other reasons
Article 6 (Other Terms and Conditions) Matters
not provided for in this Agreement and interpretation of these Terms shall be
governed by the Act on Consumer Protection in Electronic Commerce, Act on
Regulation of Terms and Conditions, Law on Game Industry Promotion, Promotion
of Information and Communication Networks, etc. Act on information protection,
etc., Content Industry Promotion Act, etc.
Article 7 (Operational Policy)
① In order to apply the terms and conditions,
the details of the terms and conditions delegated by the game service operation
policy (hereinafter referred to as “operation policy”) can be determined.
② The
company posts the contents of the operation policy in the game service or on
the connection screen so that the members can know.
③ In the
case of amendment of the operating policy, the procedures in Article 4,
Paragraph 2 shall be followed. However, if the amendment to the operating
policy falls under any of the following subparagraphs, it shall be notified in
advance by the method of paragraph 2.
1. When
amendment of matters delegated by defining the scope in the agreement
2. When we
revise matter which is not related to right and duty of member
3. If the
contents of the operating policy are not fundamentally different from those set
forth in the Terms and Conditions and amended to the extent that the member can
foresee it.
Chapter
2 Personal Information Management
Article 8 (Protection and Use of Personal
Information)
① The Company shall endeavor to protect the
member's personal information as prescribed by relevant laws and regulations,
and the protection and use of personal information shall comply with the
relevant laws and the company's personal information processing policy.
However, the company's privacy policy does not apply to linked services other
than those provided by the company.
② Depending
on the characteristics of the service, you may disclose information about
yourself, such as nicknames, character photos, and status information, which
are not related to your personal information.
③ The
Company will not provide the member's personal information to others without
the user's consent, except when requested by the relevant national authorities.
④ The
Company shall not be liable for any damage caused by the leakage of personal
information due to the member's fault.
Chapter
3 Obligations of the Contracting Parties
Article 9 (Obligations of the Company)
① The Company will faithfully comply with the
related laws and regulations and the exercise of its rights and obligations
under these Terms and Conditions.
② The
company must have a security system to protect personal information (including
credit information) so that members can use the service safely, and disclose
and comply with the privacy policy. The Company shall not disclose or provide
the member's personal information to third parties except as provided in these
Terms and Privacy Policy.
③ When the
company is in the process of improving service to provide continuous and stable
service, and the equipment is damaged or data is lost or damaged, there is no
unavoidable reason such as natural disaster, emergency, failure or defect that
cannot be solved by current technology. Every effort is made to repair or repair
it without delay.
Article 10 (Obligations of Members)
① Members shall not conduct any of the following
acts in relation to the use of the services provided by the Company.
1. Informing
false information when applying for application or changing member information
2. Buying or
giving or using cyber assets (IDs, characters, items, game money, etc.) through
services or abnormal methods not provided by the company
3. Posting or
sending e-mails under the guise of an employee or operator of the Company or in
the name of another person; impersonating another person or misrepresenting a
relationship with others
4. Purchase
of paid content by stealing another person's credit card, wire / wireless
phone, or bank account, or illegally using another member's ID or password
5. Unauthorized
collection, storage, posting or dissemination of other members' personal
information
6. Acts of
conducting or inducing gambling activities such as gambling, exchanging /
posting obscene or vulgar information, or linking to (linking) obscene sites,
giving words, sounds, texts, pictures, photos, or videos that cause shame,
disgust or fear to others. Unhealthy use of the Service, such as transmission
or distribution
7. Unauthorized
use of the Service for purposes other than its intended purpose, such as
for-profit, sales, advertising, public relations, political activities, or
campaigning
8. Unauthorized
copying, distribution, promotion or commercial use of information obtained
using the Company's services, or use of the Services by exploiting known or unknown
bugs
9. Deceiving
others and gaining benefits, or causing harm to others in connection with the
use of the Company's services
10. Acts that
infringe the company's or other people's intellectual property or portrait
rights, or to damage or damage the reputation of others
11. Delivering,
posting, disseminating information (computer programs) or viruses, computer
codes, files, or programs designed for the purpose of obstructing or destroying
the normal operation of computer software, hardware or telecommunications equipment
prohibited from transmission or posting by law. Or use
12. Change the
application without special rights from the company, add and insert other
programs into the application, hack and reverse engineer the server, leak or
change the source code or application data, build a separate server,
Impersonate the company by arbitrarily changing or stealing part of the site
13. Other acts
that violate relevant laws or contravene good customs or social beliefs
② Members are responsible for managing their
accounts and mobile devices, and they should not be made available to others.
The company shall not be held liable for any damages caused by inadequate
management of the mobile device or acceptance of the use by others.
③ Members
should set up and manage the payment password function to prevent unauthorized
payments in each open market. The company will not be held liable for damages
caused by member's carelessness.
④ The
company can decide the specific contents of the following acts and the members
must follow them.
1. Member's
account name, character name, guild or clan name, and other names used in the
game
2. Chat
contents and method
3. How to use
the bulletin board and service
4. External
mobile platform alliance service policy such as Kakao, Facebook, Google Plus
Chapter
4 Service Use and Restrictions
Article 11 (Provision of Services)
① The Company shall allow the service to be
immediately available to members whose use contract is completed in accordance
with the provisions of Article 5. However, some services can be started from
the date specified according to the company's needs.
② The Company
may provide other additional services when providing game services to its
members, including those provided under these Terms.
③ The
company can differentiate the use of members by classifying the membership
level and subdividing the use time, the frequency of use, and the range of
services provided.
Article 12 (Use of Service)
① Game service is provided for a fixed time
according to the company's business policy. The company informs the game
service providing time in the appropriate way on the initial screen of the game
application or game service announcement.
② Notwithstanding
paragraph 1, the Company may suspend all or part of the Service in the
following cases. In this case, the company notifies the reason and duration of
the suspension in advance in the game application initial screen or game
service announcement. However, if there is an unavoidable situation that cannot
be announced in advance, it can be announced afterwards.
1. When
necessary for system operation such as regular system check, server expansion
and replacement, network instability, etc.
2. When
normal service cannot be provided due to power failure, service equipment failure,
congestion of service, or maintenance or inspection of infrastructure service
provider
3. When a
situation arises beyond the company's control, such as wartime, incidents,
natural disasters, or equivalent national emergency
③ The company provides services using a
dedicated application or network for mobile devices. Members can download and
install the application, or use the network for free or for a fee.
④ In the
case of paid content, the fee specified in the service must be paid. If you
download an application or use the service over a network, you may incur
additional charges from your carrier.
⑤ Services
you download and install over the network or on your network will be tailored
to the nature of your mobile device or carrier. In the case of mobile device
change, number change or overseas roaming, all or part of the contents may not
be available. In this case, the company is not responsible.
⑥ Background
tasks may occur for downloaded and installed applications or services that are
available over the network. In this case, additional charges may be incurred to
suit the characteristics of the mobile device or mobile carrier, and the
company is not responsible for this.
Article 13 (Changes and Discontinuance of Services)
① The company may change the service according
to operational or technical needs for smooth game service provision, and notify
the contents of the game service in the game service before the change.
However, in case of inevitable changes such as bugs or errors, urgent updates,
or significant changes, we can post notice in advance.
② The
Company may suspend all services if it is difficult to continue the game
service due to serious reasons, such as abolition of business due to business
transfer, division, merger, etc. In this case, the termination date, the reason
for suspension, and the compensation conditions shall be notified on the
initial screen of the game application or its connection screen up to 30 days
before the suspension date, and the members shall be notified by the method of
Article 27 ①
③ In the
case of paragraph 2, the company will refund the unpaid items that have not
been used or the period of use remain in accordance with Article 24, Paragraph
3.
Article 14 (Collection, etc. of Information)
① The company can store and keep the contents of
chat between members, and this information is reserved only by the company. The
Company may access this information only when authorized by law, in order to
resolve disputes between members, to handle complaints, or to maintain the game
order.
② If a
company or a third party views the chat information in accordance with
paragraph 1, the company will notify the member in advance of the reason and
scope of the reading. However, if it is necessary to read this information in
relation to the investigation, processing, confirmation of the prohibited acts
under Article 10 ①, or the
remedy for damages caused by such acts, it may be notified in advance.
③ The
Company may collect and utilize mobile device information (settings,
specifications, operating system, version, etc.) of members except personal
information of members for smooth and stable operation of service and
improvement of service quality.
④ The
company may request additional information from members for the purpose of
improving the service and introducing services to members. You can accept or
decline this request, and if the company makes this request, you will be
notified that the request can be denied.
Article 15 (Provision of Advertising)
① The Company may post advertisements within the
game service in connection with the operation of the service. In addition, only
members who agree to receive advertising information may be sent by e-mail,
text message service (LMS / SMS), or push notification. In this case, the
member can opt out at any time, and the company does not send advertising
information when the member refuses to receive.
② Banners or
links among the services provided by the company may be linked to
advertisements or services provided by others.
③ When
connected to advertisements or services provided by others under the provision
of paragraph 2, the service provided in the relevant area is not the service
area of the company, so the company does not guarantee reliability,
stability, etc. Not responsible. However, this is not the case if the company
intentionally or grossly neglected to facilitate the occurrence of the damage
or take measures to prevent the damage.
Article 16 (attribution of copyright, etc.)
① Copyright and other intellectual property
rights of contents in the game service produced by the company belong to the
company.
② Members
can not use the game service provided by the company to copy and transmit
information that belongs to the company or provider without the prior consent
of the company or provider (editing, publishing, performing, distributing,
broadcasting). , Secondary works, etc.) (for the purposes of the following),
they must not be used for commercial purposes or made available to others.
③ A Member
shall communicate, images, sounds and all materials and information
(hereinafter referred to as “User Content”), including texts of conversations
displayed in the Game or uploaded or transmitted by the Member or other users
through the Game Application or Game Services in connection with the Game
Services. The Company permits the Company to use the following methods and
conditions.
1. Use,
alteration and other modifications of the User's contents (publication,
duplication, performance, transmission, distribution, broadcasting, creation of
secondary works, etc.) in any form, and there is no restriction on the period
of use and region )
2. Do not
sell, rent, or transfer User Content for trading purposes without prior consent
of the User who created the User Content.
④ The Company shall not use the User's User
Content (eg, posts on the general bulletin board, etc.) that are not shown in
the game and are not integrated with the game service without the Member's
express consent, and the Member may delete such User Content at any time.
⑤ The
Company may delete or move or reject the registration without prior notice if
it is deemed to be a prohibited act under Article 10 ① for posts in the service posted or
registered by the member.
⑥ Members
whose legal interests are violated by the information posted on the bulletin
board operated by the company can request the company to delete the information
or post a rebuttal. In this case, the company will promptly take the necessary
measures and notify the applicant.
⑦ This
section is effective while the company is operating the game service and will
continue to apply even after withdrawal from membership.
Article 17 (Purchase, Use Period, and Use of
Paid Content)
① Paid content purchased by members within the
game service can only be used on mobile devices that have downloaded or
installed the application.
② The usage
period of paid content purchased by the member is based on the period specified
at the time of purchase. However, if the service is suspended in accordance
with Article 13 ②, the
period of use of paid content without any fixed period shall be until the
suspended date of the service announced at the time of notice of the service
suspension.
Article 18 (Restriction on Service Use to
Members)
① The member shall not act in violation of the
member's obligations under Article 10, and in the case of such act, the company
deletes the member's use of services and related information (articles, photos,
videos, etc.) according to the following subparagraphs: Restrictions, including
other measures, can be taken. The specific reasons and procedures for the
restriction of use will be determined in the operation policy of each game in
accordance with Article 19 ①.
1. Restriction
of some permissions: Restrict certain privileges such as chat for a certain
period
2. Restriction
on Character Use: Restrict the use of member characters for a certain period or
forever
3. Account
Restriction: Restrict the use of member account for a certain period or
permanently
4. Restriction
on Member Use: Restrict the use of game services by members for a certain
period of time or permanently
② If the
restriction on use of Paragraph 1 is justified, the company will not compensate
the damage suffered by the member due to the restriction on use.
③ The
company may suspend the service of the account until the investigation on the
following reasons is completed.
1. If you
received a legitimate complaint that your account has been hacked or
compromised
2. If you
suspect illegal activity such as illegal program user or workplace
3. If the
provisional measures for the use of the service are necessary for other reasons
④ After the
investigation in 3 is completed, in case of paid game service, the member's use
time will be extended by the suspended time or compensated by the corresponding
paid service or cash. However, this does not apply if the member falls under
the reasons mentioned in paragraph ③.
Article 19 (Reason and Procedure for
Restriction Measures)
① The Company shall determine the specific
reasons and procedures for the restriction on use under Article 18 ① in consideration of the content, accuracy,
frequency, and consequences of the prohibited acts under Article 10 ①.
② In case the
Company takes measures to restrict the use of Article 18, paragraph 1, the
Company shall be notified in advance of the following matters. However, if it
is necessary to take urgent action, we can notify you after the fact.
1. Reasons
for Restriction Measures
2. Type and
duration of disclaimer
3. How to
appeal a disclaimer
Article 20 (Procedure for Appeal against
Restriction Measures)
①
If a member wishes to disagree with the Company's restrictions on
use, he / she shall submit a written objection to the Company in writing, e-mail
or equivalent method within 14 days of receiving notification of this measure.
②
The Company will respond to
the reason for the complaint within 15 days from the date of receipt of the
complaint in writing, e-mail or equivalent. However, if the answer is difficult
within this period, the company will notify the reason and processing schedule.
③
The Company will take action if the reason for the complaint is
justified.
Chapter
5 withdrawal of subscription, refund of overpayment and termination of use
contract
Article 21 (Payment)
① In
principle, the payment and payment of the purchase price for the content shall
be in accordance with the policy or method set by the mobile carrier or open
market operator. In addition, the limits for each payment method may be granted
or adjusted according to the policies set by the company or the open market
operator or by the government.
② If you pay for purchases in
foreign currency, the actual charges may be different from the price displayed in the service store due to
exchange rates and fees.
Article 22 (Withdrawal of Subscription, etc.)
① Members who have entered into a contract with
the Company for the purchase of paid content can withdraw the subscription
without paying additional fees and penalties within 7 days from the date of the
purchase contract and the date of availability of the content.
② A member
shall not withdraw his or her subscription under Paragraph 1 in any of the
following cases. However, in the case of a purchase contract composed of
intractable content, this does not apply to the remaining parts of the
inclusive content that do not fall under any of the following subparagraphs:
1. Paid
content used or applied immediately upon purchase
2. If
additional benefits are available, the case of the content has been used
3. When
there is an act of opening the contents that can be viewed as used or the
utility of which is determined to be useful when opening
③ In the
case of contents that cannot be withdrawn according to the provisions of
Paragraph ②, the
Company shall clearly display the facts in a place where members can easily
know, and provide trial products of the contents (permission for temporary use,
for experience) If it is difficult to provide such information, etc., we will
provide information on the content so that the member's exercise of the right
to withdraw the subscription is not impeded. If the company does not take such
measures, the member may withdraw the subscription despite the reasons for the
restriction of the withdrawal of the provisions of each of Paragraph 2.
④ A member shall not exceed three months from
the date on which the relevant contents are made available when the contents of
paid contents purchased are different from the contents of the display and
advertisement or the contents of the purchase contract despite the provisions
of Paragraphs 1 and 2 above. You can withdraw your subscription within 30 days
of knowing or knowing that.
⑤ When the
member withdraws the subscription, the company checks the purchase history
through the platform provider or open market operator. In addition, the company
may contact the member through the information provided by the member to
confirm the reason for the member's just withdrawal, and may require additional
evidence.
⑥ If the
subscription withdrawal is made according to the provisions of paragraphs 1 to
4, the company will collect the paid contents of the member without delay and
refund the payment within 3 business days. In this case, if the company delays
the refund, the delayed payment calculated by multiplying the delay period by
multiplying the interest rate provided in the Act on Consumer Protection in
Electronic Commerce, etc. and Article 21-3 of the Enforcement Decree of the
same Act.
⑦ If a
minor enters into a contract to purchase content on a mobile device, the
Company will notify that the minor or his / her legal representative may cancel
the contract without the consent of the legal representative, and the minor
enters into a purchase without the legal representative's consent. At one time,
a minor or legal representative may cancel the contract with the Company.
However, if a minor purchases content with property authorized by a legal
representative to dispose of the content, or if a minor has tricked him into
believing that he or she has a legal representative or consent from a legal
representative, it cannot be cancelled.
⑧ Whether
a party to a content purchase agreement is a minor is determined based on the
mobile device on which the payment was made, information about the payment
executor, and the name of the payment method. The Company may also request the
submission of documents that prove that you are a minor and a legal
representative to verify that the cancellation is due.
Article 23 (Refund of Overpayments)
① The company refunds the overpayment to the
member when overpayment occurs. However, if the overpayment is caused by the
member's negligence without the company's intention or negligence, the actual
cost of the refund will be borne by the member within reasonable limits.
② Payment
through the application depends on the payment method provided by the open
market provider, and if overpayment occurs in the payment process, you must
request a refund from the company or the open market provider.
③ Communication
charges (call charges, data call charges, etc.) incurred as a result of
downloading applications or using network services may be excluded from refund.
④ Refunds
are made according to the refund policy of each open market operator or
company, depending on the type of operating system of the mobile device using
the service.
⑤ The
company may contact the member through the information provided by the member
in order to process the refund of the overpayment, and may request the
provision of necessary information. The Company will refund within 3 business
days from the date of receiving the information required for refund from the
member.
Article 24 (Termination of Contract, etc.)
① If the member does not want to use the service
at any time, he can terminate the use contract by withdrawing the member. Due
to the withdrawal of membership, the game usage information held by the members
in the game service is deleted and cannot be recovered.
② If there
is a significant reason why the member cannot maintain this contract, such as
the member's prohibitions in this agreement and the operation policy and
service policy, the company shall suspend the use of the service or terminate
the use contract for a period of time.
③ Refunds
and damages under paragraphs ① and ② shall be handled in accordance with the ``
User Guide for Protecting Content Users ''.
④ The
Company terminates the contract of use and destroys the personal information of
members in order to protect the personal information of members who have not
used the Company's services (hereinafter referred to as "dormant
account") for one year consecutively from the date of use of the service.
In this case, the member shall be notified of the termination of the contract,
the destruction of personal information, and the personal information to be
destroyed 30 days before the date of action.
Chapter
6 Indemnity and Disclaimer
Article 25 (Compensation for Damage)
① The company or member shall be liable for
compensation for damages to the other party in violation of this agreement.
However, this is not the case if there is no intention or negligence
② When the
Company enters into a contract with an individual service provider and provides
individual service to the member, if the member agrees to these individual
service terms and conditions and the member causes damage to the member due to
the intention or negligence of the individual service provider, Individual
service providers are responsible for
Article 26 (Indemnity of Company)
① The Company shall not be liable for the
provision of services if the Services cannot be provided due to natural
disasters or force majeure.
② The
Company shall not be liable for any damages caused by repair, replacement,
regular inspection, construction, etc. of the service equipment. However, this
is not the case in case of intention or negligence of the company.
③ The
company shall not be liable for any obstacles to the use of the service caused
by the member's intention or negligence. However, this is not the case if the
member has unavoidable or justifiable reasons.
④ The
Company shall not be held responsible for the reliability and accuracy of
information or data posted by the Member in relation to the Services unless
there is intentional or material negligence.
⑤ The
Company is not obliged to engage in transactions or disputes arising from the
member's services with other members or others and shall not be liable for any
damages caused by this.
⑥ The
Company shall not be liable for any damages incurred by members in connection
with the use of services provided free of charge. However, this is not the case
in case of intentional or gross negligence of the company.
⑦ The
Company shall not be liable for the loss or loss of the member's expected
benefits by using the service.
⑧ The
Company shall not be liable for the loss of members' game experience, ratings,
items, game money, etc. However, this is not the case in case of intention or
negligence of the company.
⑨ The
company is not responsible for the third party payments caused by the member's
failure to manage mobile device passwords and passwords provided by open market
providers. However, this is not the case in case of intention or negligence of
the company.
⑩ The
Company shall not be liable for any member's use of all or part of the content
due to a change in the mobile device, a change in the number of the mobile
device, a change in the operating system (OS) version, roaming abroad, a change
in the carrier. However, this is not the case in case of intention or negligence
of the company.
⑪ If the
member deletes the contents or account information provided by the company, the
company is not responsible for it. However, this is not the case in case of
intention or negligence of the company.
⑫ The
Company shall not be liable for any damages caused by temporary members' use of
the service. However, this is not the case in case of intention or negligence
of the company.
Article 27 (Notice to Members)
① When the company notifies the member, it can
be made by the member's e-mail address, electronic memo, message in game
service, and text message (LMS / SMS).
② If the
company notifies the whole member, it can replace the notice of paragraph 1 by
posting it in the game service for more than 7 days or presenting a pop-up
screen.
Article 28 (Rights and Governing Law)
These
Terms are governed and interpreted in accordance with the laws of the Republic
of Korea. If a lawsuit is filed as a result of a dispute between the company
and the member, the court according to the procedure prescribed by the law
shall be the competent court.
Article 29 (Member's Grievance Resolution and
Dispute Resolution)
① The Company will guide you in the game service
or on the connection screen how to present your opinion or complaint in
consideration of the member's convenience. The company operates a dedicated
manpower to handle the opinions and complaints of these members.
② If the
opinions or complaints raised by members are objectively recognized as valid,
the Company will promptly deal with them within a reasonable period of time.
However, if the processing takes a long time, the member will be notified of
the reason and processing schedule for a long time in the game service or
according to Article 27 ①.
③ If a
dispute arises between a company and a member, and the third party adjusts the
mediation, the company can faithfully prove the matters to the member, such as
restrictions on use, and can follow the mediation by the mediator.